Connect your garage door opener, gate operator and MyQ® Accessories to the Internet, enabling smartphone control.

Return Policy

LiftMaster® Order Cancellation and Return Policy – for Parts and Accessories on LiftMaster.com


For Parts and Accessories purchased on LiftMaster.com, Consumers can return unused, unopened items within 30 days of purchase for a full refund. Consumer pays shipping. For proof of delivery, we recommend that you return items via UPS or insured USPS.

For Parts and Accessories purchased on LiftMaster.com, LiftMaster will replace in-warranty items, including shipping, at no charge. For parts, Consumers will need to provide the model number of the operator in which the part is used. Refer to product manual for warranty terms.

All return and warranty replacement requests should be directed to 800.528.5880 or http://liftmaster.custhelp.com/app/ask/.

Order Cancellation

To cancel an order made by credit card on LiftMaster.com, please call our Customer Support Center at (800) 528-5880.

If the items have already shipped, we will process your request for a return, and send you instructions on how to proceed. You may be responsible for payment of initial shipping charges.

When you contact us, please have your LiftMaster Order Confirmation Number. If you don’t have that number, we may ask for your home address or phone number to help us find your order.


Allows you to open and close the garage door or gate from anywhere and control home lighting with a smartphone, tablet or computer. Controls up to 16 MyQ®-Enabled devices. Easily connects to the home router. Login to MyQ.


LiftMaster Security+ 2.0® Garage Door Openers with a yellow Learn button (models 8500, 8550, 8557, 8587, 8355, 8360, 8365-267, 8165, 8155, 8065, 8075). LiftMaster Security+2.0 Gate Openers (models CSW24V, CSL24V or LA500). MyQ Control Panel (model 888LM) and related MyQ Accessories (823LM and 825LM).